Modernizing Government Software.
Delivering Better Outcomes.
Doing it Responsibly.
For more than 40 years, LocalGov has helped counties and local governments manage the critical systems that keep their communities running. Today, we're combining that experience with Artificial Intelligence to modernize our products, improve customer service, and help our clients accomplish more without increasing complexity.
Our approach to AI is practical.
We don't build technology for the sake of technology. Every AI initiative must improve one or more of the following:
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Save our customers time
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Improve accuracy
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Simplify complex processes
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Help our employees deliver faster, higher-quality service
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Extend the life and capabilities of our proven software platforms
AI in Action
AI at LocalGov isn't a future vision—it's already delivering measurable results. Here are just a few of the ways we're using AI to enhance our products, empower our employees, and create better experiences for our customers.
Digital Workers
for
Our Customers
Customer Support Workflows
Dashboards & Analytics
Modernization of
Legacy Software
Data Imaging
Market Analysis
Responsible AI
Government technology demands trust. Every AI initiative at LocalGov is developed with a focus on:
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Security
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Privacy
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Human Oversight
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Accuracy
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Transparency
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Controlled Environments
AI assists our employees and customers -- it does not replace professional judgement.
Product Modernization
Many government organizations rely on software that has evolved over decades. Rather than replacing trusted systems, we're using AI to accelerate modernization while protecting the business rules and workflows our customers depend on.
Current initiatives include:
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Accelerated modernization of legacy applications
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AI-assisted software development
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Automated testing and quality assurance
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Faster feature delivery
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Improved documentation and knowledge capture
AI allows our teams to spend less time on repetitive administrative work and more time helping customers solve problems.
Examples include:
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Intelligent customer support tools
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Automated request routing
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Faster response times
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Improved issue resolution
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AI-powered customer communications
Smarter Customer Experience
Operational
Excellence
Behind the scenes, AI is helping LocalGov operate more efficiently by automating repetitive processes and providing better visibility into our business.
Examples include:
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Operational dashboards
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Customer health analytics
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Intelligent workflow automation
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Customer Chat Agents (in progress)
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Customer Enablement
We're also embedding AI directly into our products to create new capabilities for government users.
Current development areas include:
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Natural language search
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Intelligent document analysis
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Context-aware user assistance
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Custom County Agents
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Remove your repetitive tasks; Dedicate time to things that matter most
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AI Enabled Products
Let's get connected!
