Uniting Counties, Empowering Communities Through Expert Services
SERVING IDAHO
Founded in 1983, Computer Arts, Inc. (CAI) began with a focus on Government Accounting for Idaho Counties. Today, we provide comprehensive software solutions for county offices, ensuring streamlined processes and the latest technology at an affordable price. Our expertise extends to integrated solutions for Public Safety, trusted by Sheriff’s Offices and City PDs for 24/7 operations.
OUR PRODUCTS
County Financial & Payroll Software
CAI Clerk’s Financial combines tried and true fund accounting tools with seamless integration across CAI’s suite of applications.
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Its scalable design delivers the performance, reliability, and security government offices need to manage complex financial operations with ease.
CAI Payroll simplifies complex payroll operations with automated data collection and processing tools built specifically for local government needs.
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Designed for reliability and efficiency, it handles every step of payroll management—accurately, securely, and on time.
OUR SERVICES
In addition to our core products, we also provide comprehensive services to support your operations:
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Client Support
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On-Line Processing and Accounting
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Document Imaging
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Electronic Archives System
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Data Warehousing
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Assessment Tax Printing
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Tax Claim Printing
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Large Format Scanning
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Microfilm Processing
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IBM System I Support
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CASS Certification & NCOA Processing
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Business Products Sales
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Credit Card Payment Processing
Service and support for you is always our highest priority.
For the fastest way to problem resolution - open a ticket with General Support:
Click here to OPEN A TICKET
or email caiservice@harriscomputer.com
You will be added to our Support Ticketing System.
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Comprehensive Help Desk
Our centralized help desk is provided to our customers for immediate access to problem resolution for all of CAI's software systems. Each team member who is part of our help desk spends many months in training in order to become proficient in the many areas they support. Our automated help desk software provides thorough tracking and a comprehensive knowledge database as well as analytical reporting tools.
These tools allow us to determine what resources are required in which areas of system support.
It is our goal to always provide courteous, immediate, and high-quality support to our customers.
Remote Support
Remote support provides immediate resolution to your computer needs.
A reliable connection between CAI and the customer via VPN (Virtual Private Network), allows us to troubleshoot, diagnose, configure, and resolve many hardware and software issues immediately. In addition, most software upgrades are available via “Software Delivery,” which delivers various software packages directly to designated machines.
This approach is not only quick and convenient but also eliminates travel time and expense charges.