Additional Services
How Can We Help You?
With an array of specialized products geared to your needs, we have become a one-stop shop for customers across the U.S. How can we help you?
TAX SOFTWARE SERVING THE PUBLIC SECTOR
Actively expanding our reach as we introduce new products and services.
MANAGED & CO-MANAGED SERVICES
Your IT department or ours, our support is here for your success
Whether you choose our fully managed services or prefer a co-managed approach with your IT department, our team delivers reliable security and monitoring to keep operations running smoothly. For over 20 years, we’ve helped clients stay protected, resolve issues before they become problems, and get the most out of their IT systems. Our cybersecurity and network management solutions simplify technology, provide peace of mind, and ensure success with expert network and server setup and support.
NETWORKS
Our solution provides a wide spectrum of network installation services for offices of 2-250 employees. We are Cisco, Datto, IBM, WatchGuard, Lenovo, Webroot, and Microsoft partners and are able to assist you with a number of networking installations.
SECURITY
When companies need proven network security solutions, they turn to Solutions. We provide excellent reliability, service, support, and innovation for our customers, with a wide range of products to suit your specific business requirements.
MONITORING
Monitored Services is designed to keep your personal computers and servers running efficiently by executing daily performance and monitoring activities. This service is automated from our office and will proactively diffuse potential problems by notifying our technical staff before those problems have a chance to adversely affect your network.
Scalable Flexible Solutions
Our IT services are flexible and can grow with your needs, OR alleviate pain points of your existing IT staff. As your needs change, we can easily adjust resources to keep things running smoothly—without extra costs or compromising quality. This helps you manage your current needs while preparing for future technology changes.
TECHNICAL SUPPORT & HARDWARE MAINTENANCE
Keeping your office up and running!
Managed or Co-Managed IT & Hardware Support
Our Technical Support solutions include remote hardware support, ensuring quick resolutions for any issues without the need for on-site visits. We offer you comprehensive technical support services, from network installation for up to 250 employees to proven multi-factor authentication security solutions that safeguard your operations.
Services that we offer to fit your needs as you grow & change:
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Remote Hardware Support & Replacement
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Online & Phone Technical Support Services
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Essential Office Software purchase & set-up
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Multi-factor Authentication & Management for added security
Day-to-Day Software & Hardware Support
Lock-outs, software issues, and hardware problems disrupt daily workflow.
We are here to ensure everything—including your valuable equipment—performs at its best.
ESSENTIAL SOFTWARE SET-UP
Getting your office up and running!
We make it simple to get the essential software your office relies on. From purchase to installation and beyond, we handle the details so your team can stay focused and productive.
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Ordering and licensing of Microsoft Office, Adobe, and other essential software
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Full setup to ensure everything is ready to use
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Guided installation support for your staff
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Ongoing troubleshooting for configuration and technical issues
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Continued assistance to keep your software running smoothly
OFFERINGS FOR YOUR HUMAN RESOURCE DEPARTMENT
EMPLOYEE SELF SERVICE (ESS)
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View Pay & W-2s: Employees can print pay statements and W-2s at anytime.
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Secure Login: Username and password required to view pay history.
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Avoid Disruptions: No more employee requests for W-2s.
TIMEKEEPING
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Track employee time, attendance, and leave with accuracy.
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Simplify payroll preparation and approval workflows.
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Ensure compliance with state and local reporting requirements.
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Reduce manual entry errors and improve record accuracy.
CYBERSECURITY TRAINING
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Convert paper documents into searchable digital files.
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Improve access and retrieval of archived records.
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Protect critical data with secure digital storage.
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Save space and reduce the cost of physical record keeping.
ADDITIONAL SERVICES
PRINT & MAIL
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Produce and mail tax bills, statements, and notices accurately.
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Guarantee timely delivery through managed print and mailing schedules.
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Reduce staff workload by handling the entire print-to-mail process.
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Ensure every piece is processed securely and efficiently.
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Customizable Options – Brochures, invoices, direct mail campaigns, and personalized statements.
DATA IMAGING
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Convert paper documents into searchable digital files.
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Improve access and retrieval of archived records.
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Protect critical data with secure digital storage.
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Save space and reduce the cost of physical record keeping.
OUR TRIED AND TRUE PRODUCT SUITES
