LOCAL GOVERNMENT SOLUTIONS
Comprehensive Software and Multi-Faceted Support for Your Needs
MADE FOR IOWA & BEYOND
Solutions, Inc. has been a leading developer and marketer of custom software and technology services for local governments in Iowa since 1986. We are dedicated to providing the highest quality software, support, services, and education to our clients.
With many options, we are here to help you:
GOVERNMENT SOFTWARE THAT MATCHES YOUR NEEDS
Designed to meet the unique needs of each department, we have the right solutions for:
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Assessors
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Auditors
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Board of Supervisors
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City Accounting
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Claims by Department
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Engineers
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Recorders
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Treasurers
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Payroll by Department
Software for Auditors
The Auditor’s Accounting & General Ledger system provides an intuitive and efficient environment within an integrated application designed to handle:
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Accounting
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Accounts Payable/Receivable
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Accrual
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Budgeting
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Drainage
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Fixed Assets
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HR
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Inventory
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Payroll
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Real Estate
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Receipting
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State Reporting for government.
Our imaging services are designed to optimize and streamline your document management by offering a range of tailored solutions. From configuring system settings to ensuring seamless document tracking, we simplify the process of managing various types of records. Whether it’s handling complex receipts, managing employee information, or ensuring accurate print formats, our services enhance efficiency and accuracy. We work closely with you to ensure that all document-related workflows are aligned with your organization’s unique needs, improving productivity and reducing errors across the board.
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OUR IMAGING SERVICES INCLUDE:
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System Parameters & Defaults
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Document Type XRef
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Board of Supervisors
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Print Parcel, Timesheet, Drainage Claim, Employee, & Misc Receipt Labels
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System Parameters & Defaults
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Duplicates by Profile
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Invalid Parcel IDs
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Check Addresses & Parcels on Permits
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Applications without Images
IMAGING SERVICES
MANAGED & CO-MANAGED SERVICES
Your IT department or ours, our support is here for your success
NETWORKS
Solutions provides a wide spectrum of network installation services for offices of 2-250 employees. We are Cisco, Datto, IBM, WatchGuard, Lenovo, Webroot, and Microsoft partners and are able to assist you with a number of networking installations.
SECURITY
When companies need proven network security solutions, they turn to Solutions. We provide excellent reliability, service, support, and innovation for our customers, with a wide range of products to suit your specific business requirements.
MONITORING
Monitored Services is designed to keep your personal computers and servers running efficiently by executing daily performance and monitoring activities. This service is automated from our office and will proactively diffuse potential problems by notifying our technical staff before those problems have a chance to adversely affect your network.
Day-to-Day Software & Hardware Support
Lock-outs, software issues, and hardware problems disrupt daily workflow.
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We are here to ensure everything—including your valuable equipment—performs at its best.
Scalable Flexible Solutions
Our IT services are flexible and can grow with your needs, OR alleviate pain points of your existing IT staff. As your needs change, we can easily adjust resources to keep things running smoothly—without extra costs or compromising quality. This helps you manage your current needs while preparing for future technology changes.
TECHNICAL SUPPORT & HARDWARE MAINTENANCE
Keeping your office up and running!
Managed or Co-Managed IT & Hardware Support
Our Technical Support solutions include remote hardware support, ensuring quick resolutions for any issues without the need for on-site visits. We offer you comprehensive technical support services, from network installation for up to 250 employees to proven multi-factor authentication security solutions that safeguard your operations.
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All of this can be done independently, using our services, OR alongside your current
Tech Staff or IT department!
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Services that we offer to fit your needs as you grow & change:
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Remote Hardware Support & Replacement
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Online & Phone Technical Support Services
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Essential Office Software purchase & set-up
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Multi-factor Authentication & Management for added security
SOLUTIONS TRAINING
Knowledge at Your Convenience
As your software provider, we’re committed to making our solutions simple to use and operate. We continually update our products to accommodate state law changes, new technology, and evolving processes. To keep you informed, we host user meetings throughout the year to ensure you’re always up to date.
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We’re also excited to introduce our new Training Hub! This centralized platform gives you access to all our training sessions, making it easy to catch up on missed content or refresh your knowledge on past topics. We regularly send email announcements for upcoming training sessions, and everything is available for on-demand access through the Hub, ensuring you have the resources you need whenever you need them
ESSENTIAL SOFTWARE
SET-UP
Get your office up and running!
We make it easy to get the essential software your office needs. Whether it’s Microsoft Office or Adobe products, we handle the entire purchasing process, ensuring you get the right software for your organization. Our team takes care of ordering, licensing, and setting up everything you need to get started.
Once your software is in place, we guide you through the installation process and offer ongoing support for any troubleshooting that may arise. Whether you need help configuring settings or resolving technical issues, we’re here to ensure smooth operation and help your team stay productive.
PROUD TO BE A PART OF THE LOCALGOV PRODUCT LINE-UP
Our award-winning support team has experience installing software, providing remote support, troubleshooting, and may provide assistance with a variety of other situations. With a combined experience of over 70 years, our team has seen it all, and you can trust that they can help you with any problems.
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For the fastest way to problem resolution - open a ticket with General Support:
Click here to OPEN A TICKET
or email solutionssupport@harriscomputer.com
You will be added to our Support Ticketing System.
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You may also call our
Phone Support at (712) 262-4520
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